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Marcus Pichler
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SPAR ICS - 20 Year Career

Two decades of progressive growth from technical support to enterprise architecture and product leadership.

Senior Product Lead (Jul 2020 – Jun 2021)

  • Led cross-functional DevOps team (4 FTE) with CI/CD, IaC and SRE responsibility
  • Owned the DevOps backlog, prioritizing tasks and ensuring continuous improvement
  • Captured business requirements and crafted solution designs
  • Provided effort and cost estimates based on functional specifications
  • Coordinated with business stakeholders, project teams and architects

Digital Platforms Engineer, Enterprise Architect (Mar 2018 – Jul 2020)

  • Oversaw coordination of all technical experts across various project stages
  • Guided and provided support to Product Developers
  • Orchestrated planning of the project’s technical system landscape
  • Managed hardware, software, sizing, availability, security and licensing

Enterprise Architect - Workplace & POS Technology (Jan 2015 – Feb 2018)

  • Responsible for shaping the long-term strategy and roadmap
  • Developed and maintained standards and guidelines applied throughout the corporation
  • Worked with fellow architects to ensure solutions are scalable and adaptable
  • Aligned strategies with the needs and goals of business and IT stakeholders

ICS INNOVATION LAB - Technical Lead (Jan 2014 – Feb 2018)

  • Spearheaded evaluation and proof of concepts for innovative technologies
  • Focus on location-based services, beacons, 3D printing and wearables
  • Explored scan-and-pay systems, smart devices, smart trolleys, smart shelves and electronic shelf labels
  • Investigated robotics, drones, RFID, smart glasses, virtual and augmented reality for indoor navigation

Earlier Roles (2001 – 2014)

  • Senior Solution Consultant - POS Technology (Jul 2014 – Dec 2014)
  • Teamleader Retail Technologies, Solution Consultant (Sep 2009 – Jun 2014)
  • POS Technology Manager (Jan 2007 – Aug 2009)
  • POS Technology Solution Developer (Jan 2004 – Dec 2006)
  • IT Hotline & Field Support (Jan 2001 – Dec 2003)
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